We collect information about you during your visit to our website and the checkout process on our store.
What we collect and store
While you visit our site, we will track:
- Products you viewed: we will use this to, for example, show you products you recently viewed
- Location, IP address and browser type: we use this for purposes like estimating taxes and shipping
- Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
We also use cookies to keep track of cart contents while you browse our site.
When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and feedbacks
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
Necessary data will be passed to respective third parties, including information required to process or support the payment, such as the purchase total and your billing information.